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What should I do if my Mompush package was marked delivered but I haven't received it?Updated 3 months ago

In the event that your package is marked as delivered but you have not received it, please take the following steps:

  • Check the surroundings of your delivery location for the package.
  • Inquire with your neighbors in case the package was mistakenly delivered to them.
  • Contact your local postal service to confirm the exact drop-off location of the package.

If you are still unable to locate your package after following these steps, please contact us to arrange for a replacement or a full refund.

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